Subscriber loyalty rewards

December 5, 2016| Mike Stott

You may have seen on the blog that at the end of October 2016 we moved to a subscriptions system for our plugins and themes. If you didn’t catch that post you can read it here.

Up to date? Great. The subscriptions system is a way of making it easier for you to get the latest updates and support for your plugin and theme.  

To recap what a subscription is;

  • A subscription gives you downloadable access to the plugin or theme you’ve purchased
  • It gives you access to our support team to help with any issues you may have
  • It gives you access to future updates for the plugin or theme
  • Having an active subscription now also gives you…

Subscriber rewards..

We wouldn’t be epic if we didn’t do something different than the usual ‘auto renew’ subscriptions like WooCommerce extensions and like some of the other plugin or theme shops. Today I can announce that we are launching our subscriber loyalty rewards system.

Anyone with an active subscription from either epic plugins or epic themes is entered into a monthly draw. The winner that month gets our epic subscriber rewards

What are the rewards? I’m glad you asked. The rewards that someone WILL win include;

  • An Epic Goody Bag packed with awesome epic-ness. Sent directly to you.
  • Next year’s subscription on us.
  • A dedicated blog post about you and your website or business (optional – you may not want to be shouted out about)
  • Plus a random, secret gift which changes each month

The value of the rewards is well over $100 each month.

How do I make sure I’m included in rewards?

The rewards are only available to subscribers as an added incentive and thank you for supporting our development. This means if you purchased a plugin or a theme before 28th October then you do not have a subscription and would need to pick up a subscription by purchasing one of our plugins or themes.

You can purchase a subscription for any of our plugins here. You can purchase a subscription for our themes here.

Are there any exclusions?

Yes. Free products aren’t included. If you’ve checked out one of our free themes this doesn’t entitle you to being included in the draw.

Your subscription MUST BE ACTIVE. That means anyone who has a pending cancellation of their subscription is not included in the draw.

Any products that were purchased prior to 28th October 2016 were not subscription products. You’ll need to purchase a new subscription (to any product) to be included in the rewards program.

How is the winner chosen each month?

The winner is chosen through entry into a randomised draw. This is a weighted draw. What does that mean? It means that the total value of your subscription controls how many entries you get into the draw. Let’s look at an example

How many winners will there be?

Currently there’ll only be ONE winner each month. As the number of subscribers increase we will review the number of winners and also the rewards which are up for grabs (increasing their value even further).

What is an active subscription and when do I need it by?

The draw for each month is closed on the 15th of each month. This means a cut of the active subscriptions is chosen on the 15th of the month and the winner is announced on the 20th of each month.

Taking December as an example.

All active subscriptions are included in the draw as long as they were created before the 15th December 2016. This includes subscriptions that were taken out from October 2016. It doesn’t matter when they were taken out as long as they were taken out on or before the 15th December 2016.

The subscription must be active that means if you’ve purchased a subscription for access to a product, downloaded the product, then cancelled the subscription so it doesn’t renew you’ll be a ‘pending cancellation’ and not included in the loyalty program.

You can view your subscriptions here.

Does it matter what subscription I have?

No. You can have a subscription for our lowest priced product, or our highest priced product. You’ll still be included in the draw for the rewards each month. All you need is an active subscription to be included.

Why are you doing this?

I want to give something back to the people who support epic plugins and epic themes both by becoming a subscriber and by continuing to be a subscriber. If you’ve purchased a product in the past which wasn’t a subscription we are still extremely grateful for your custom.

This new drive to a subscriber ‘community’ of people who love our plugins and our themes and want us to continue to release more updates, more products and generally keep being epic we would really appreciate it if you joined other subscriptions (and become eligible for our reward program).



Categories: Epic Plugins

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